Refunds are available only if the service has not been delivered or if there is a clear failure to meet agreed service deliverables as outlined in the contract.Non-Refundable SituationsNo refund for dissatisfaction based on subjective outcomes such as social media engagement or campaign  refund for delays caused by the client’s failure to provide necessary information or approvals.Fees for work already completed or third-party costs paid are non-refundable.Cancellation and Refund TimingFull refund minus administrative fees if canceled before service commencement.Partial refunds may be considered if canceled after service has started, depending on work completed.Refund Request Process
Clients must submit refund requests in writing within 7 days of service start or invoice date, with reasons and evidence. Refund decisions will be communicated within 10 business days.